311 Non-emergency City Services

311 is New York City’s one-stop help line for non-emergency city services, information, and complaints. Available 24/7, 200+ languages. ​

• What you can use 311 for: ​

  • 👨‍👩‍👧 Human services: housing help, tenant rights, food assistance, childcare services, senior services ​

  • 🏥 Health & social support: public clinics, mental health resources, benefits guidance ​

  • 🗺️ Additional Referrals: sanitation schedules, parking rules, permits, complaints & requests, noise, heat/hot water issues, illegal parking, street and/or building problems ​

• How to contact:​

  • 📞 Dial 311 (or 212-NEW-YORK from outside NYC) ​

  • 📱 Use the NYC 311 app ​

  • 💻 Visit the NYC 311 website Website: NYC311