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311 Non-emergency City Services

  • Jan 29
  • 1 min read

311 is New York City’s one-stop help line for non-emergency city services, information, and complaints. Available 24/7, 200+ languages. 

  • What you can use 311 for: 

    • 👨‍👩‍👧 Human services: housing help, tenant rights, food assistance, childcare services, senior services 

    • 🏥 Health & social support: public clinics, mental health resources, benefits guidance 

    • 🗺️ Additional Referrals: sanitation schedules, parking rules, permits, complaints & requests, noise, heat/hot water issues, illegal parking, street and/or building problems 

  • How to contact:

    • 📞 Dial 311 (or 212-NEW-YORK from outside NYC) 

    • 📱 Use the NYC 311 app 

    • 💻 Visit the NYC 311 website Website: NYC311 

 
 
 

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