Website Privacy Policy
Consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy describes our privacy practices regarding information collected from users of this website. This policy describes what information is collected and how that information is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including other state agency websites, that you access using this website.
Baby Steps Staten Island uses the Wix.com platform to host our website. Wix.com provides us with the online platform to share our services and educational content with you. Your data may be collected and stored through the data storage, databases and general applications affiliated with Wix.com from interacting with the website. They store your data on secure servers behind a firewall.
By providing your contact details on our website, you consent to Baby Steps Staten Island contacting you with more information including infant development newsletters, educational content, technical assistance, surveys or questionnaires related to our programming, or as otherwise necessary to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, phone or text message if you have provided this information.
HOW WE USE COOKIES AND OTHER TRACKING TOOLS
The Wix.com platform uses cookies to improve your experience navigating the website, identify you if you provide information so that we can contact you, monitor and analyze performance, operation and effectiveness of the platform and ensure secure and safe use. Cookies may be stored for up to 12 months unless you choose to opt out.
INFORMATION AND CHOICE
The Baby Steps Staten Island website does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by signing up for our newsletter, sending an e-mail or initiating an online transaction such as a survey, registration, or order form. You may choose not to send us an e-mail, respond to a survey, or complete an order form.
While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not prevent you from requesting services or products from us by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading publicly available information.
If you have provided information through the Baby Steps Staten Island website and wish to withdraw your consent, please contact us at opwdd.365.ibrbabysteps@opwdd.ny.gov or 718-494-5361.
DISCLOSURE OF INFORMATION COLLECTED THROUGH THIS WEBSITE
The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. Baby Steps Staten Island will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information.
The voluntary disclosure of personal information through this website by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by the Baby Steps Staten Island for the purposes for which the user disclosed the information to us, as was reasonably ascertainable from the nature and terms of the disclosure.
However, Baby Steps Staten Island may collect or disclose personal information without user consent if the collection or disclosure is: (1) necessary to perform the statutory duties of Baby Steps Staten Island, or necessary for us to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.
Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.
Baby Steps Staten Island may disclose personal information to federal or state law enforcement authorities to enforce our rights against unauthorized access or attempted unauthorized access to our information technology assets.
DISCLAIMER
The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes or clarifications will take effect immediately upon their posting to this website. If we make any material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.
SMS Privacy Policy
This SMS Privacy Policy (this “Privacy Policy”) describes how we at Baby Steps Staten Island (“Baby Steps Staten Island”, “we”, or “us”) collect, use and disclose your personal information in connection with your use of the services to receive short messages and/or multi-media services for marketing and non-marketing purposes from us through direct messaging from staff and the Twilio platform (“SMS Services”). This Privacy Policy is strictly limited to the SMS Services described herein and does not relate to the collection or use of personal information through any of our other services. In addition, it has no effect on and is unrelated to any other Privacy Policy(ies), if any, that may govern the relationship between you and us in other contexts. Please read this Privacy Policy carefully. By enrolling in, using or accessing any of the SMS Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the SMS Services. This Privacy Policy is incorporated into our Terms of Service covering SMS Services.
INFORMATION COLLECTED ABOUT YOU
Personal information we collect about you through your use of the SMS Services may include first name, last name, mobile number, address, email address, and birthday.
We may use cookies or similar technologies on our website www.ibrbabysteps.org or websites associated with the SMS Services to automatically collect your interactions with any URL links included in the Messages.
We receive, collect and store any information you enter through the Ages and Stages Questionnaires (ASQ) we send or that you provide us in any other way. We may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
HOW WE COLLECT INFORMATION
We will never contact you with SMS Services asking for personal information. All personally identifiable information (including caregiver’s name, email address, physical address, phone number, child’s name, date of birth, pediatrician info) is collected on our secure platforms Research Electronic Data Capture (REDCap) and ASQ.
We collect personal information you provide directly to us, such as your phone number when you opt-in to receive SMS notifications, alerts, or marketing messages. We also collect messaging metadata (e.g., date, time, and content of the messages). We also collect comments, feedback, recommendations, and personal profile information when you provide that through our platforms as above.
USE OF PERSONAL INFORMATION FOR SMS SERVICES
We collect such information for the following purposes:
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To provide and operate the third-party services with Twilio to contact you
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To provide users with ongoing customer assistance and technical support
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To be able to contact users with general or personalized service-related notices and promotional messages
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To create statistical data and other aggregated information to provide and improve our services
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To comply with any applicable laws and regulations
We use your personal information to provide you with infant development follow-up forms, feedback from staff and other relevant information. We may also use this information to market related surveys or other materials to you, including by the SMS Services subject to your consent.
DISCLOSURE OF PERSONAL INFORMATION
Mobile information and opt-in consent data will not be shared with third parties or affiliates for marketing or promotional purposes. We may share your information with trusted service providers (such as our SMS gateway provider, Twilio) strictly to facilitate the delivery of the messaging services.
We may also share your personal information if necessary to comply with [any applicable law or regulation, to respond to a subpoena, search warrant] or any other lawful request for information we receive, in the event of [a merger or sale of our company], or to otherwise protect our rights or property.
Notwithstanding anything set forth in this Privacy Policy, we do not share text message opt-in consents or related mobile telephone numbers with third parties, except with our service providers and vendors to provide the SMS Services.
OPTING OUT
You can cancel the SMS service at any time by texting "STOP" to the short code or phone number. After sending "STOP," you will receive a confirmation message, and no further messages will be sent to your device. If you need help, reply "HELP".
ELIGIBILITY
To receive SMS Services, you must be 18 years of age or older.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please review it frequently. By continuing to use the SMS Services after any such changes have been made, you accept and agree to the updates to the Privacy Policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy practices, please contact us at opwdd.365.ibrbabysteps@opwdd.ny.gov or 718-494-5361.